Your Gateway to the High-Performance Gaming PC You've Dreamt Of.


Frequently Asked Questions

What makes Critical Error Computing stand out as a PC builder?

We specialize in the art of crafting high-performance gaming PCs that deliver unparalleled performance and visual appeal. Every machine we build, from the most lavish to the refurbished prebuilt PC, stands as a unique testament to our meticulous craftsmanship.

Do you offer options for gamers on a budget?

Absolutely. Our commitment to sustainability and affordability often sees us breathing new life into high-quality older components. As such, we frequently offer refurbished PCs that deliver high-end performance at a budget-friendly price. For the most up-to-date inventory, we recommend checking our website frequently or sending us a signal.

What kind of support can I expect post-purchase?

Here at Critical Error Computing, we believe in providing an exceptional support experience. From answering queries about your custom gaming rig to guiding you through potential upgrades, our professional PC builders are ready to assist.

What is your policy on refunds?

Due to the highly customized nature of our builds, refunds aren't a standard offering. However, we do make exceptions in certain special cases. Our primary goal is to achieve 100% customer satisfaction, and we'll work tirelessly to address any concerns that arise.

Can I pick my own PC parts for the build?

Yes, indeed. We welcome and encourage customer involvement in the build process. To maintain our reputation as a boutique PC builder, we've curated a list of components that align with our standards for quality and performance. If your preferred component isn't on our list, we'll be glad to consider it, keeping in mind that it may affect the final user experience.

What if I choose components not on your preferred list?

We're always open to specific requirements. If a desired component isn't on our list, we'll openly discuss potential effects on the build's quality and performance. Rest assured, we aim to deliver a final product that not only meets our high standards but exceeds your expectations.

What is the typical timeline for a custom PC build?

The duration of the build process varies depending on the intricacies of the build and component availability. However, you can typically expect your custom gaming PC to be ready within 2-3 weeks from confirmation. Indulgent ($10k+) Level PCs typically have a much longer time frame due to their custom nature.

Can I upgrade my Critical Error Computing PC in the future?

Certainly! Our PCs are built with the future in mind, allowing for easy upgrades to accommodate your evolving needs and the latest in technological advancements.

(Do note that refurbished PCs may have upgrade limitations dependent on the age of the hardware, feel free to ask about upgradeability!)

We pride ourselves on our swift and friendly response to every signal we receive. Be it a complex custom build request or a simple question about our high-end gaming PCs, you'll always find a dedicated, knowledgeable, and eager member of our team ready to assist you.